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Join Our Team
Join the Adventure at Skirack and Patagonia Burlington!
Skirack of Burlington, VT, a locally owned and operated ski/bike/run specialty retail and service store which also owns Patagonia Burlington is looking for you. Now in our 55th year, ideal candidates are interested in working with a privately owned business that values personal health and well-being as well as contributing to the communities in which we work and live.
Ski Rack Inc. is looking for experienced winter ski technicians to join our team. This position requires that a technician be able to diagnose and complete repairs on snow sport gear of all nature from various manufacturers, skilled at edging, waxing, and mounting bindings, general ski tuning and complete quality assurance inspections.
Essential Duties:
Work directly with guests and retail department staff to fit, service, and maintain bike, snowboard and alpine skiing equipment including, but not limited to binding mounting and adjustments, equipment repair, tuning, and waxing.
Perform evaluations and initial inspections to write and prepare notes for service technicians.
Research part compatibility and availability as needed with repairs.
Prioritize daily repairs to meet deadlines.
Deliver high customer service through thorough communication and high-quality repairs.
Provide the highest level of customer service.
Actively contribute to a positive work environment.
Maintain a high degree of cleanliness and organization in the repair shop.
Successful Candidates Will Have:
A minimum of 2 years of tech or service writing experience is required.
Alpine, Nordic and AT mounting experience.
Function and release testing experience.
Experience with ski tuning machinery (Winterstieger, Reichmann, etc.).
Ski/Board repair experience.
Supply your own basic repair tools - Allen keys, chain whips, adjustable wrenches, etc..
Ability to work weekdays and weekends.
Thrive in a dynamic and fast-paced environment.
Display mechanical aptitude and critical thinking skills.
Showcase strong verbal and written communication skills.
Demonstrated ability to work independently and as part of a team.
Commitment to maintaining an organized work environment.
Be highly resourceful when problem-solving.
Approach their job as a professional with a commitment to excellence.
Standing for extended periods up to an entire work shift.
Positive attitude, open to feedback and day-to-day direction.
"It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors."
